when generic solutions Don’t Work—

time to try something new

WORKFORCE IS OUR #1 CHALLENGE

Workforce is the #1 concern for healthcare leaders. Are you hiring? So is everyone else. Turnover is our most expensive problem and the hardest to fix.

OUR CURRENT SOLUTIONS AREN’T WORKING

Our methods to improve employee engagement and retention aren’t working. Vague averages and percentiles leave leaders wondering how to actually make progress.

A 3.9 on recognition? What am I supposed to do with that?

Themes like parking and compensation? People have been grumpy about that for 20 years.

IT DOESN’T HAVE TO BE THIS HARD

After spending years conducting employee engagement measurement, we have discovered that the solution to these issues lies in the nuance.

Leaders want to do a good job, and they can, with the right diagnosis and solutions backed by 50 years of science.

they are built for scale. We ARE built for you.

Your unique organization requires a tailored approach that isn’t easy to copy elsewhere. Bad news for a private equity investor, but great news for moving your results.

We deliberately take a small selection of clients annually so that we can focus on your unique needs. If those generic lists of averages and percentiles aren’t getting you results— time to try something new.

how can we help?

SCHEDULE A CONSULT

You have been collecting data or conducting surveys, but you aren’t extracting much meaning from it. Your results seem contradictory, and it isn’t clear why. You’ve been doing everything you can, and people still don’t trust you or the organization.

We translate data into actionable information to move the results you care about.

using science to help leaders keep their people and keep them well

DIAGNOSIS & treatment

We start with your existing quantitative and qualitative data. We incorporate organizational history (mergers, acquisitions, pandemic, strikes, unions) to develop a nuanced diagnosis of what is limiting your employee engagement, retention and performance.

Through qualitative interviews and focus groups with leaders and employees, we identify additional opportunities and barriers.

We develop a customized action plan for your senior leaders, along with messaging support for communicating the results and changes.

transformation

We design a custom employee engagement survey instrument based on your specific needs, history, and current challenges using validated and open-ended options.

Using advanced statistical techniques and qualitative analysis, we can pinpoint the real issues with greater precision and remove the noise. We provide all reporting for leaders with supervisory responsibilities.

We conduct 1:1 sessions with executive leadership to develop a treatment plan based on their specific results, combined with decades of research on human motivation, communication, and performance.

Lastly, we provide a 1-year action plan for the entire organization, including targeted areas for leader development.

Second Opinion

Starting with your existing survey results, we provide a second opinion on what your data may be communicating, what’s missing, and which areas need further analysis and attention. We get into every detail so you don’t have to.

BETTER THAN AVERAGE IS NOT A STRATEGY